Designing a Customer-Centric Business Model

🏷️ Start up

• Create
• Deliver
• Make money
• Sustainably

Business model

• CORE: Capabilities Of Really Exceptional Value

  • Process or Product
  • Software or Services
  • Content or Data

• Value:

  • Open or Proprietary
  • Freemium or Premium
  • Subscription or License

Multipliers & Levers

• Multipliers:

  • Increase revenue
  • Increase reach
  • Increase coverage

• Levers:

  • Reduce time
  • Reduce costs
  • Reduce resources

Co-create a win-win via community

Update, Upgrade, Upsell (3D)

Sustain

• Repeatable
• Scalable
• Valuable
• Profitable
• Disruptive & denfensable

https://www.youtube.com/watch?v=L1Km-hJt-uI